Terms of service
Terms of Service
Welcome to The Zevora. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read these terms carefully before using our website.
1. General Terms
The Zevora provides products and services through this website. By using our website, you confirm that you are legally capable of entering into an agreement and agree to comply with these Terms of Service and all applicable laws and regulations.
We reserve the right to update, modify, or replace any part of these terms at any time. Changes will become effective once published on this website.
2. Products and Services
We make every effort to display product descriptions, images, specifications, colors, and other information as accurately as possible. However, actual products may have minor variations in appearance, color, packaging, or design.
We reserve the right to modify or discontinue any product without prior notice and to limit product quantities where necessary.
3. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Prices, discounts, promotional offers, and product availability may change without prior notice.
Customers must provide accurate billing, shipping, and contact information when placing an order. We reserve the right to cancel or refuse orders where incorrect information, suspected fraud, payment issues, or other concerns are identified.
4. Orders and Shipping
After an order is placed, customers may receive an order confirmation. Order confirmation does not guarantee acceptance or shipment of the order.
Estimated delivery times are provided for convenience and may vary due to courier delays, weather conditions, holidays, incorrect addresses, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact details.
5. Returns, Replacements, and Refunds
Returns and replacements are governed by our Return & Replacement Policy.
The Zevora currently follows a no monetary refund policy. Eligible return requests may qualify for a replacement or store credit, subject to verification and the conditions stated in our Return & Replacement Policy.
6. Order Cancellation
Orders may be cancelled only before they have been shipped. Once an order has been dispatched, cancellation may not be possible.
The Zevora reserves the right to cancel an order due to product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other operational reasons.
7. Website Use
You agree not to misuse this website or use it for any unlawful, fraudulent, or unauthorized purpose. You must not attempt to interfere with the website’s security, functionality, servers, or systems.
8. Intellectual Property
All content available on this website, including logos, branding, graphics, text, images, product descriptions, and website design, is owned by or licensed to The Zevora unless otherwise stated.
Content from this website may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
9. Third-Party Services
Our website may use third-party services, including payment gateways, shipping providers, analytics tools, and other service providers. The Zevora is not responsible for issues arising directly from third-party services that are outside our reasonable control.
10. Limitation of Liability
To the maximum extent permitted by applicable law, The Zevora will not be liable for indirect, incidental, or consequential losses resulting from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or liabilities that cannot legally be excluded under applicable consumer protection laws.
11. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact The Zevora through the contact details provided on our website.
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